Terms & conditions

This website is owned and controlled by Morgan Williams. If you use this website, you agree to the terms and conditions set out below. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the Company Site. If you have any questions on the Terms and Conditions, please contact us by email info@morganwilliams.co.uk

Purpose of the Company Site

The Company Site has been designed to provide information about Morgan Williams. The information and services offered by the Company Site are provided for general information and nothing on the Company Site will constitute professional advice or the offer to sell purchase or lease commercial property.

Use of the Company Site

The Company Site is provided to you for your personal or commercial use, subject to these Terms and Conditions. By using the Company Site you agree to be bound by these Terms and Conditions.

Any reliance on the Company Site shall be at your own risk. The Company is not responsible if the information is not accurate, complete or up-to-date and we have no responsibility for any consequence relating directly or indirectly to any action you take based on the Company Site.

Intellectual Property

The content of the Company Site is protected by copyright, trademarks, database right and other intellectual property rights. You may retrieve and display the content of the Company Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Company Site without written permission from the Company.

Your use of the Company Site

Links: You may provide a hyperlink to the homepage of the Company Site provided that you must remove any such link upon the request of the Company in writing.
Framing: Framing of the Company Site or any of its content is prohibited.

You may not use the Company Site for any of the following purposes:

  • disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;
  • transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;
  • interfering with any other person’s use or enjoyment of the Company Site; or
  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will be responsible for our losses and costs resulting from your breach of this clause.

Links to other Websites

Our website may contain links to other websites or material which are beyond our control. Morgan Williams is not responsible for content on any site outside our website.

Complaints Handling Procedure

Morgan Williams is regulated by the Royal Institution of Chartered Surveyors (RICS).

In the event you feel that we are falling short of the high standards that we set ourselves in the services we provide, please do let us know.

We ask that you submit your complaint in writing to make sure that we have a full understanding of the reasons for your complaint.

Please send your written complaint to:

Tim Edwards
Morgan Williams
21 Hanover Square

Tel: 020 7493 4455 Email: tim@morganwilliams.co.uk

We will consider your complaint as quickly as possible, and will acknowledge receipt of your complaint within 7 days. Within 21 days of receipt of your written complaint, we will write to you to inform you of the outcome of the investigation into your complaint and to let you know what actions have been or will be taken.

If we are unable to agree on how to resolve your complaint then you have the opportunity to take your complaint to an independent redress provider:

Centre for Effective Dispute Resolution
International Dispute Resolution Centre
70 Fleet Street

Tel: +44 (0)20 7536 6000
Fax: +44 (0)20 7536 6001
Email: info@cedr.com